Shipping Policy
This page explains processing, delivery, and tracking in a store-specific format. This guidance applies to burtsbeex.shop. For help with this page, contact Support@burtsbeex.shop.
Our approach to tracking and addresses
We publish this tracking and addresses guidance for customers using this website. Customers remain responsible for taxes required by applicable law. This section applies specifically to burtsbeex.shop. Questions about this section may be sent to Support@burtsbeex.shop.
Our approach to delivery area
We publish this delivery area guidance for customers using this website. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, our store also pays the return shipping cost and provides a prepaid label or equivalent free arrangement. This section applies specifically to burtsbeex.shop. Questions about this section may be sent to Support@burtsbeex.shop.
What customers should know about processing and transit
The following processing and transit guidance applies to purchases from our store. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays. This section applies specifically to burtsbeex.shop. Questions about this section may be sent to Support@burtsbeex.shop.
Our approach to delivery issues
For purchases made through this website, our store applies the following guidance on delivery issues. After dispatch, shipping confirmation and tracking information will be sent to the email address supplied for the order. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins. This section applies specifically to burtsbeex.shop. Questions about this section may be sent to Support@burtsbeex.shop.
What customers should know about returns after delivery
Customers can rely on the following guidance from our store about returns after delivery. For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@burtsbeex.shop or 406-670-5641. We will work with the carrier and provide an appropriate resolution under our Refund Policy. This section applies specifically to burtsbeex.shop. Questions about this section may be sent to Support@burtsbeex.shop.
How we handle delivery area
We publish this delivery area guidance for customers using this website. Orders can be shipped only to addresses within the United States. Standard shipping is free. This section applies specifically to burtsbeex.shop. Questions about this section may be sent to Support@burtsbeex.shop.
Merchant Details
Business name: burtsbees
Store name: burtsbees
Email: Support@burtsbeex.shop
Phone: 406-670-5641
Physical address: 45326 Meadowlark Ln, Big Arm, Montana, 59910, United States